Building stronger treatment facilities, one protocol at a time.
Hands-on operations training, staffing support, and DHCS / Joint Commission compliance guidance for substance use disorder and mental health facilities — delivered on site, in person.
Consulting Services
From day-to-day floor operations to accreditation readiness, Redemption 31 supports every layer of your facility's operation.
Operations Training
Comprehensive training covering all aspects of SUD facility operations, from front-line workflows to management oversight.
Structuring Facility Operations
Design and organize your facility's operational structure so every shift, role, and responsibility runs smoothly.
On-Site, In-Person Staff Training
Direct, hands-on training at your facility — real protocols practiced in the real environment where your staff works.
Streamlining Protocols
Cut redundancy and confusion. We refine your protocols so they are clear, consistent, and easy to follow.
Communication Streamlining
Build clear communication channels between shifts, departments, and leadership to reduce errors and improve client care.
Staff Screening & Hiring Assistance
Support with screening candidates and hiring the right people for direct-care and operational roles.
Ongoing Compliance Support
Help maintaining continued compliance with DHCS and Joint Commission standards — staying survey-ready year-round.
Service & Vendor Sourcing
Assistance finding the services your facility needs: DHCS / Joint Commission licensing, medical directors, labs, HR, Kipu setup, and CLIA waivers.
Training Curriculum
Practical, protocol-driven training for direct-care and support staff. Every training includes documented confirmation of completion.
Trainings consist of, but are not limited to, the topics above. Custom training built around your facility's needs.
Experience where it counts — on the floor.
Redemption 31 Consulting was founded on real-world experience running substance use disorder and mental health facility operations. We know what surveyors look for, what staff struggle with, and what it takes to keep a facility compliant, organized, and focused on client care.
Whether you're opening a new facility, preparing for DHCS licensing or Joint Commission accreditation, or tightening up an existing operation, we work alongside your team — on site and in person — until your protocols hold up on their own.
Ready to strengthen your operations?
Reach out for a consultation. On-site visits available.